Privacy Policy

Welcome to Summit Heat & Air! This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Your privacy is important to us, and we are committed to handling your data responsibly and transparently.

Introduction

This Privacy Policy describes the practices of Summit Heat & Air (“we,” “our,” or “us”) regarding the collection and use of personal information when you engage with our HVAC services — including visiting summitheatandair.com, requesting quotes, or scheduling service. By using our services, you agree to the terms described here.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal obligations. Updates will be posted on our website, and we encourage you to review the policy regularly.

Information We Collect

To provide and improve our services, we may collect:

  • Contact Information: Name, phone number, email address, and service address for scheduling and communication.

  • Service Details: Information about your HVAC needs (installation, repair, maintenance, air quality, or ductwork).

  • Browsing Data: Non-personal details such as IP address, browser type, and pages visited to enhance site performance.

How We Use Your Information

We use the information we collect to:

  • Provide quotes, confirm appointments, and deliver HVAC services.

  • Improve our website, customer experience, and service offerings.

  • Comply with applicable laws and regulations.

SMS Opt-In Consent & Phone Privacy

We collect phone numbers only with your explicit consent to receive SMS communications from Summit Heat & Air. Numbers are used strictly for service-related messages and are never sold or shared for marketing.

Types of SMS Messages:

  • Appointment reminders

  • Service updates

  • Estimates and invoices

  • Customer service messages

Standard SMS Disclosures:
Message frequency may vary. Message and data rates may apply. To opt out, reply STOP; for assistance, reply HELP or visit summitheatandair.com.

Opt-Out Instructions

To stop receiving text messages, reply STOP to any SMS. A confirmation will be sent, and no further texts will be delivered.

With Whom We Share Information

Summit Heat & Air does not sell or rent your personal information to third parties for marketing. We may share limited data only with:

  • Service Providers: Trusted partners who assist with operations (e.g., hosting, scheduling software, payment processing) and who must protect your information.

  • Legal Authorities: When required by law or legal process.

No mobile information will ever be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data is never shared.

Cookies & Similar Technologies

Our site may use cookies or similar tools to improve your browsing experience, analyze usage, and personalize content. Cookies are small files stored on your device when you visit our website.

Managing Cookies: You can block or delete cookies via your browser settings. Please note that disabling cookies may affect some website features.

Contact Us

If you have questions about this Privacy Policy or how we manage your information, please contact us:

Phone: (918) 777-7247
Email: info@summitheatandair.com
Website: https://summitheatandair.com/